ChS Passenger Assistant NWR082 (1-2-1 position)

Job Introduction

Job Title: ChS Passenger Assistant NWR082 (1-2-1 Passenger Assistant)
Ref: NWR082
Salary: £16,291 per annum
29.5 Hours per Week
Location: Warndon Depot (to Regency High School)
Team: TSU Operations
Permanent

Please ensure that you inform your current manager that you are applying for this role
 

The Role

Approachable, friendly, and always there with a smile? Can you see yourself transporting children and adults to our schools and day centres?

We are looking to appoint enthusiastic and flexible individuals who are calm under pressure with good communication and people skills concerning our passengers. 

You will work as part of a team with the Driver and assist with moving passengers.

You will need to be a team player working closely with our passengers, some of whom have an enhanced care requirement, ensuring their comfort and safety.

A key task in these roles is to physically assist passengers as necessary to and from the vehicle and help them on and off the vehicle by means of step or the vehicle lift according to their level of need. 

Candidates require the ability to undertake moderate physical activity, sometimes in a confined space. 

The role involves traveling on a vehicle on a split shift to safely transport passengers to their destination which may include in the morning and the afternoon.

This is a 1-2-1 passenger assistant role. The position requires extensive engagement and communication with a single passenger.

Due to the nature of the work a criminal record check via the DBS disclosure service will also be required

For further information on this role, please contact the Transport Unit: tsuoperations@worcestershire.gov.uk or Richard Newman (01905 843504), Stuart Peck (01905 843501).

Talent Pool

If you would like to be added to the talent pool for salaried vacancies, please apply and indicate this along the top of your application with how many hours would be preferable and what category licence you hold. As and when a suitable vacancy arises, we will be in contact. Please ensure to leave a contact number and email address in your application.

Equality & Diversity: The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.

Disclosure Barring Service (DBS)
This post is exempt under the Rehabilitation of Offenders Act 1974 and as such appointment will be conditional upon the receipt of a satisfactory response to a check of criminal records via the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands, or final warnings, as well as convictions. The County Council has a commitment to safeguarding service users in our care.

Application Closing Date: Friday 13th February 2026
Anticipated Interview Date: W/C Monday 16th February 2026