Vacancies

Direct Payments Officer

Job Introduction

Job Title: Direct Payments Officer
Salary: 27,052 to 29,345 per annum
35 Hours per Week
Location: Wildwood, and Hybrid
Team: Children with Disabilities Team, All Age disability service
Permanent Contract

The Role:

This is a newly created and dynamic role within the All Age Disability Service. it is focused on supporting children, young people, and their families through the administration of Direct Payments and Personal Budgets.

As part of the wider social care and Special Educational Needs (SEN) offer, the postholder will:

Implement and maintain Direct Payments for parent/carers, following assessment and funding panel approval.
Oversee and monitor ongoing payments, ensuring timely setup and smooth operation through internal systems.
Audit Direct Payment accounts during regular 6-month reviews to ensure compliance and appropriate use of funds.
Collaborate with social care staff, parent/carers, and external service providers to deliver effective support.
Support the SEN department in managing education-related personal budgets for children/young people being educated outside of school.
Be instrumental in shaping and refining new processes associated with this evolving role.
Receive comprehensive training and ongoing development, working closely with an experienced and supportive team.
Provide additional support to Business Support Officers where needed.

This role requires someone who is proactive, well-organized, and capable of working both independently and collaboratively to ensure high-quality service delivery.

For further information please contact: Claire Foster, Group manager 01905 845719

Benefits:

You’ll find an overview of the benefits Worcestershire County Council have to offer on our webpage

Some of these offers include:

Great Holiday Entitlement: As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years. If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you’re successful and want to take advantage of this do let us know!
Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.
Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible.

Equality & Diversity: The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.

Application Closing Date: Sunday 2nd November
Anticipated Interview Date: Monday 17th November 2025

Apply