FOS OFFICER - Direct Payments Audit

Job Introduction

Job Title: Finance Officer (Direct Payment Audit Team)
Salary: £27,052 - £29,345 per annum 
35 Hours per Week
Location: Wildwood Offices - Worcester
Team: Direct Payment Audit 
Permanent 

The Role:

Within Finance we are continually working to ensure the services we deliver support the wider business, our service users, and our customer journey too.  We have recently transformed the service we provide to Adults Social Care delivering Financial Support to Adults Direct Payments. 

Due to retirement we are now looking for an additional Direct Payment Auditor to join the team (JD and PS attached).  You will be responsible for reviewing spend on Direct Payment Accounts so attention to detail is key. You will also be liaising with service users, adult social care colleagues as well as other members of the team so good communication skills are essential.  Ideally you will have a knowledge of Adults Direct Payments and a willingness to learn new processes and improve service delivery.

The post will report to Marie Mears (FOS Operational Manager) and work alongside the existing DP Auditor and DP Senior Officer with additional support from the Direct Payment Lead in Adult Social Care.  

For further information please contact: Marie Mears on MMears@worcestershire.gov.uk

Benefits:

You’ll find an overview of the benefits Worcestershire County Council have to offer on our webpage 

• Worcestershire County Council - Why work for us? 

Some of these offers include: 

• Great Holiday Entitlement: As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years. If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you’re successful and want to take advantage of this do let us know!
• Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
• Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.
• Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible. 

Equality & Diversity: The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.

Application Closing Date: 14th November 2025
Anticipated Interview Dates: 20th, 21st and 24th November 2025