Reablement Co-ordinator

Job Introduction

Job Title: Reablement Co-Ordinator
Salary: £26,403 - £28,142 per annum
37 Hours per Week
Location: Wildwood, Worcester
Team: Reablement
Permanent
 

The Reablement Service provides support to individuals who live in their own home. The service is registered with the Care Quality Commission and is based at Wildwood, County Hall Campus. This service is provided across the whole of the county of Worcestershire.  

The service focuses on short term packages of care aimed at maximising people’s independence (Reablement).  Clients are referred to the service by hospitals to support discharges (Pathway 1) and by Community Reablement Teams. 

As a co-ordinator you will be responsible for creating client records on our rostering system, creating & allocating visits to appropriate care workers, updating care & visit plans as the needs of the client changes, maintaining workers rota patterns, leave requests and training records. 

You will be liaising with care workers daily to ensure that all client visits are allocated so excellent telephone manner and   negotiation skills are essential for the successful applicant. 

Ensuring that all clients receive a visit when due is integral to the role and good organisational and prioritisation skills are essential to the role as well as attention to detail.  You will need excellent communication & recording skills as well as  good problem solving and the ability to think outside the box.  

The service is fast paced and changes to client’s need are constant so the ability to react positively and pro-actively is crucial. 

A good knowledge of Worcestershire is important. 

The Reablement service operates 24 hours per day everyday of the year including Bank Holidays. The office at Wildwood is manned from 7:00 to 22:00 daily. As a co-ordinator you would work on a 8 week rota between these hours and it would include working 2 weekends.  The nature of the service however does mean that flexibility in working patterns is sometimes needed. 

For further information please contact Karen Baldwin or Sue Buckett on 01905 822876.

Benefits:

You’ll find an overview of the benefits Worcestershire County Council have to offer on our webpage 

• Worcestershire County Council - Why work for us? 

Some of these offers include: 

• Great Holiday Entitlement: As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years. If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you’re successful and want to take advantage of this do let us know!
• Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
• Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.
• Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible. 

Equality & Diversity: The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.

Application Closing Date: 7th November 2025
Anticipated Interview Date: 15th November2025