Adult Front Door Social Worker

Job Introduction

Job Title: Adult Front Door Social Worker 
Salary: £19,757 - £24,490 per annum
21 Hours per Week
Location: Wildwood Worcestershire 
Team: Adult Front Door 
Permanent 

The Role: 

The Adult Front Door is the single point of access for Adult Social Care in Worcestershire. As part of this dynamic team, you will provide a timely, strengths based response to incoming referrals, supporting adults, families and professionals to access the right support at the right time.

This is a telephony based role where no two days are the same. You will be responsible for responding to complex enquiries, undertaking proportionate assessments, managing urgent and duty work, and making informed decisions that promote independence, wellbeing and prevention. Working alongside a range of partners, you will use your professional judgement to identify risk, provide advice and guidance, and ensure individuals receive an effective and high quality response.

We are looking for a social worker who thrives in a busy environment, can confidently manage competing demands and are passionate about delivering person centred, strengths based practice. Excellent communication skills, sound decision making and the ability to build rapport quickly over the telephone are essential.

In return, you will join a supportive and experienced team committed to innovation, early intervention and achieving positive outcomes for the people of Worcestershire.

For further information please contact: Nicky Pearson Adult Front Door Operational Manager 

Equality & Diversity: The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.

Application Closing Date: 27/10/2026
Anticipated Interview Date: 03/11/2026

 You’ll find an overview of the benefits Worcestershire County Council have to offer on our webpage 

• Worcestershire County Council - Why work for us? 

Some of these offers include: 

• Great Holiday Entitlement: As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years. If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you’re successful and want to take advantage of this do let us know!
• Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
• Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.
• Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible.