Service Assessor

Job Introduction

Job Title: Service Assessor
Salary: £31,537- £33,699 per annum 
37 Hours per Week
Location: Wildwood, Worcester
Team: Reablement
Permanent 
 

Worcestershire County Council is committed to supporting its residents to live healthy and independent lives in their community.

Our approach is to offer short-term intensive support to enable individuals to learn how to live their lives as independently as they can and support them to regain independence during the period of support. We will continue to focus on what people can do and build on these skills. We will make sure people receive the right support at the right time to help them live independently at home for as long as possible.

This is part of a broader approach to ensure Worcestershire residents are healthier, live longer, have better quality of life and remain independent for as long as possible.

We are looking to recruit to the position of Service Assessor, you must be committed to:

• Undertake initial assessments within the community; identifying needs, risks and the service user's potential for regaining independence with personal and / or domestic activities of daily living
• Develop Promoting Independence Plans that capture the desired service user outcomes and detail the required intervention of the service     
• Actively case manage service users, as part of a multidisciplinary team, within a locality including regular reviews of their progress
• Ensure that all standards and performance measures are adhered to, including service user monitoring protocols and quality assurance audit completion.
• Provide out of hours cover as part of a rota during hours of service delivery

As the ideal candidate you must have a level 3 Diploma in Health and Social Care or considerable experience of working in a social care setting.  It is also equally important that you can demonstrate a can-do attitude, and that you are proactive, compassionate and empathetic. 

In return you will be supported in your role by your line manager through one to one meetings and performance reviews, team meetings and other corporate wellbeing tools. You will be encouraged and supported to complete any formal accredited qualifications, and you will have a personal development plan to support you in developing towards any personal career aspirations. You will also receive 5 weeks annual leave in addition to Bank Holidays, rising to 6 weeks after 5 years’ service, and access to the Local Government Pension Scheme.

If you are interested in this role, please submit an application detailing how you meet the requirements of the role. You should refer to the attached Job Description and Person Specification to support this.

For further information please contact: (Debbie Bell 01905 822876)

Benefits:

You’ll find an overview of the benefits Worcestershire County Council have to offer on our webpage 

• Worcestershire County Council - Why work for us? 

Some of these offers include: 

• Great Holiday Entitlement: As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years. If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you’re successful and want to take advantage of this do let us know!
• Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
• Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.
• Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible. 

Equality & Diversity: The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.

Application Closing Date: Friday 3rd April 2026
Anticipated Interview Date: Thursday 9th April 2026