Social Work Academy Business Support Officer (BSO)

Job Introduction

Job Title: Business Support Officer - Adults Social Work Academy
Salary: £14,989 - £15,975 (based on 21hr working week)
21 Hours per Week
Location: Wildwood Officer - Part of the County Hall Campus
Team: Social Work Academy
Fixed Term Contract - initially until 31/03/2026

Please ensure that you inform your current manager that you are applying for this role

The Role: 

We’re looking for a proactive and highly organised Business Support Officer to join our Adults Social Work Academy, part of the Learning and Organisational Development team within HR. This is a fantastic opportunity to contribute to the development of social work professionals and make a meaningful impact across our Adults Directorate.

The Academy supports student placements, newly qualified social workers (NQSWs), Practice Educators, and ongoing professional development. In this role, you’ll provide essential administrative support to the Academy team, including managing recruitment for our Social Work Degree Apprenticeships, coordinating celebration events, and leading on key administrative tasks over the coming months.

About the Role

• Hours: 21 hours per week (Tuesday to Thursday inclusive)
• Location: Office attendance required at least one day per week (currently Thursday), with flexibility for events and other activities
• Contract: Fixed-term, part-time
• Reporting to: Learning and Organisational Development Team Leader
• Working closely with: Adults Social Work Academy team

Key Responsibilities

• Administer recruitment processes for Social Work Degree Apprenticeships
• Organise and support celebration and recognition events
• Provide high-quality administrative support across a range of Academy activities
• Manage communications via phone, email, face-to-face, and online
• Maintain accurate records and input data into internal systems and external websites
• Support financial processes related to funding applications and tracking
• Produce correspondence, reports
• Organise meetings and attend in person and online for minutes
• Handle enquiries and maintain confidentiality in line with data protection requirements

About You

We’re seeking someone with:

• Proven experience in office administration and working within a team
• Strong organisational skills and the ability to manage multiple tasks and deadlines
• Excellent communication skills – both written and verbal
• High attention to detail and accuracy in data entry and record keeping
• Confidence using MS Office and internal/external databases
• Experience in financial administration

You’ll be self-motivated, solution-focused, and comfortable working in a fast-paced environment, especially during peak periods of workload.

For more information please contact Jules Perks, Head of Learning & Development jperks1@worcestershire.gov.uk (before 11/9/25) or Tracey Welsh Team Leader twelsh@worcestershire.gov.uk anytime after 8/9/25)

Benefits:

You’ll find an overview of the benefits Worcestershire County Council have to offer on our webpage 

• Worcestershire County Council - Why work for us? 

Some of these offers include: 

• Great Holiday Entitlement: As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years. If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you’re successful and want to take advantage of this do let us know!
• Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
• Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.
• Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible. 

Equality & Diversity: The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.

Application Closing Date: 19/09/2025
Anticipated Interview Date: TBC